Articles
How to Use Automations to Activate and Engage Fundraisers
Deliver the right message at the right moment, and turn small actions into sustained momentum, creating a better experience for fundraisers while driving more impact for your mission.

Every day, supporters sign up for your events. At that moment they’re excited and motivated. Maybe they create their individual fundraiser page, satisfied with their progress, and move on with their day.
Then one day passes. Then another. The once-excited supporter makes no outreach and secures no donations. Their momentum faded before it really began.
This is where many peer to peer fundraising campaigns lose people, not because supporters don’t care, but because they don’t know what to do next or don’t get a timely nudge to do it.
Unfortunately the scenario above is a common occurrence for nonprofit campaigns. Thankfully, a different, better, experience is possible. Let’s walk through what that might look like.
The fundraiser journey starts the same. Your supporter makes their page and moves on with their day. The difference is that within a day of signing up, that same supporter receives a short series of welcome messages to their email. These communications walk them through exactly how to get their first donation and suggest a few simple actions they can take. It feels structured, clear, and manageable so they’re not left guessing.
That sounds better, doesn’t it? Let’s dig into what happens next.
Keep Fundraisers Moving With Timely, Actionable Nudges
Even with some initial prompting, this theoretical supporter hasn’t received their first donation. At this point, it wouldn’t be surprising for this fundraiser to lose steam and give up, but you can help them through this slump and help them reach their goal.
Instead of letting them slip further into inactivity, you can use an automated system to send more practical tips like how to share their page, who to reach out to first, what to say. What’s important is that they received this message because they haven’t taken that first step yet, not because of your schedule or when your staff had time to send a reminder.
Within a few minutes of that first email send, their first donation comes in! That puts them ahead of a huge chunk of fundraisers, that group which doesn’t raise even a single dollar, euro, yen, peso, pound, rupee, or yuan.
Now it’s time for you to send another message. Instead of waiting to manually check if they received their first donation, your system can send an email or text right away. This message is to thank them, but more importantly, it shows the impact of what they just did. It reinforces that their effort matters and is what drives results.
Imagine all of this happening at scale. Dozens, hundreds, maybe thousands of fundraisers or more all going through this process. With a properly automated system, your team can have a complete view of each supporter, with all activity tracked in one place, making it easier to understand behavior and respond in the right moments.
Maintain Engagement Automatically At Every Stage
As the campaign continues, those small moments of impact start to stack up.
All in real time, you can watch a fundraiser hit a milestone. They get recognized automatically. Less than a second later, a recurring donor makes another gift and a few minutes later the same donor contributes to someone else’s fundraiser. They receive a message about each that reinforces their ongoing support. Whenever an active fundraiser starts gaining traction, they should receive recognition for their progress.
All of this sounds great, but we’ve now mentioned automation as if it’s a magic wand you can wave. That’s not the case. The experience we’ve described is one that our clients have built in haku. It’s similar to how the small but mighty team at Mercy Home secured $1,000,000 of fundraising, growing 22% year over year, with haku. These automations aren’t abstract ideas. Instead, they can be built into the experience through simple workflows:
- Welcome sequences that guide new participants
- Fundraiser nudges when activity is low
- Milestone and activity alerts for fundraisers
- Ongoing communication for recurring supporters
- Gamification, leaderboards, and other encouragement
Each one of these workflows is actually fairly straightforward on its own. They might be something you can even manage manually, but it’s not possible to scale them together manually. When you use all of these techniques, you can leverage those key moments in your fundraiser journey and turn them into drivers of future activity and success.
Turn Key Moments Into Consistent Engagement Drivers
With automations, the baseline experience improves for everyone.
- Every fundraiser gets guidance early on
- Every milestone is acknowledged
- Periods of inactivity are addressed quickly
- Your team has full visibility into fundraiser activity
These automations don’t replace personal outreach, but it makes your messaging more targeted and less labor intensive. Staff spend less time tracking activity and more time responding to the right moments.
Deliver A Better Experience Without More Manual Work
The most effective automation strategies are intentionally designed to take high volume, repetitive tasks and turn them into quick-to-deploy, bandwidth saving actions.
For the best results be sure to do the following:
- Segment supporters based on behavior so messages stay relevant
- Personalize where it matters, using names and activity data
- Keep workflows aligned with your campaign goals
- Review performance and adjust over time
So should you automate every part of your fundraiser enablement if it’s so impactful? No, you don’t need to automate everything, but you should consider automating anything where a real human touch doesn’t add extra value.
To see how this works in the haku platform, click the image below to take the self-guided tour:

How Automations Actually Drive Impact
When you have the right workflows in place, the fundraiser experience feels different.
- Fundraisers are guided instead of left on their own.
- Progress is recognized as it happens.
- Your team stays informed without constant manual tracking.
- Fewer participants stall out early.
- More fundraisers stay engaged throughout the campaign.
The end result is a better, more personalized experience that makes you more money to support your mission.
Ready to activate your fundraisers and drive more impact with less manual work?
Learn how automations can support your next campaign.
How haku Makes Automation Easy
Everything we’ve discussed above is possible with haku.
With haku, automation workflows aren’t stitched together across multiple tools, they’re native to the platform your team already uses to manage events, fundraising, and supporter data.
Every interaction from registrations, donations, milestones, inactivity is captured in real time in the haku platform and tied to a unified supporter profile. That means you’re not guessing when to act. You’re responding to actual behavior as it happens.
With built-in peer-to-peer fundraising, supporter profiles, gamification, and event management, you can trigger the right message or recognition at the right moment without adding operational overhead.
Instead of spending time coordinating communications or pulling reports, your staff can focus on high-value interactions while automation handles the repetitive, time-sensitive work at scale.
If you’re trying to increase participation, reduce drop-off, and drive more revenue without expanding your team, this is the operational layer that makes it possible.
Explore how peer-to-peer fundraising works in haku:
https://www.hakuapp.com/solutions/nonprofit/p2p-fundraising
Or request a demo to see these automations in action:
https://www.hakuapp.com/contact
